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How pic3va Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with clear purpose — collected only for what we actually need to run your account and process transactions through PayPal, Venmo, and Play+.

Account data handled securelyPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataNo data sold to third partiesState-law compliant where applicable
pic3va How pic3va Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct inaccurate information, or submit a deletion request, our privacy support team handles those directly. Use any of the contact paths below and reference your account email so we can locate your record without delay. We aim to respond to all privacy-related requests within the timeframe required under applicable state law.

Live Chat Open the chat widget from your account dashboard and select 'Privacy Request' from the topic menu. A support agent will pull up your record and confirm next steps.
Email Support Send your data access or deletion request to our support address listed in your account settings. Include your registered email so we can match and action your request promptly.
Account Settings Some data corrections — like updating a mailing address or unlinking a payment method — can be handled directly inside your account profile without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at pic3va is an operational practice, not just a statement. Your account is protected by SSL encryption on all data in transit, and payment identifiers — including PayPal and Venmo tokens — are stored in tokenized form so raw financial details are never written to our servers. Session cookies keep your login active while you play and expire when you close the browser. We use analytics cookies to understand page load behavior, but we do not use those cookies to build advertising profiles or share browsing data with ad networks.

SSL Encryption All data moving between your browser or mobile device and our servers is encrypted via SSL. This covers login credentials, payment actions, and any personal detail you enter into your account.
Payment Tokenization PayPal, Venmo, and Play+ payment references are stored as tokens only. We never hold your full card number or bank login — the payment processor manages that, and we receive only a transaction reference.
Cookie Controls Session cookies are required for your account to work. Analytics cookies can be declined via your browser settings or our cookie preference panel without affecting your ability to deposit or play.
Retention and Deletion We keep your personal data only as long as your account is open or as state law requires. Submit a deletion request through support and we will confirm the removal timeline based on your state's applicable rules.

Answers to Common Privacy Policy Questions

These are the questions we hear most from account holders about how their data is used, stored, and protected. If your question is not covered here, reach out through live chat or email from your account settings page.

We collect your name, email, date of birth, mailing address, and payment method identifiers — such as your PayPal account or Play+ card reference — along with device and session data needed to verify your identity and secure your account.

We share data only with processors that handle your transactions — like the networks behind PayPal, Venmo, and Play+. Those processors receive only what is strictly needed to complete the transaction. We do not sell your data to advertisers.

Open a live chat from your account dashboard, select 'Privacy Request,' and our team will confirm what data we hold and how to receive it. You can also email from the address in your account settings.

Yes. Submit a deletion request through live chat or email. We will process it within the timeframe required under your state's applicable law and confirm once your personal data has been removed or anonymized.

Session cookies keep your account active while you browse. Analytics cookies measure page performance. You can decline analytics cookies through your browser or our cookie panel — your account access and payment functions stay unaffected.

No full payment credentials are stored on our servers. PayPal, Venmo, and Play+ references are held as tokens only. The actual payment processing and credential storage is handled by the respective payment network, not by us.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.